Legal

Terms of Service.

Last updated: 27 February 2026

These Terms of Service ("Terms") govern your use of the ClinicRoot website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. Please read them carefully.

1. About ClinicRoot

ClinicRoot is a specialist marketing agency providing growth infrastructure services exclusively to medical and aesthetic clinics. ClinicRoot is a brand of WYY Group OÜ, a company registered in Estonia, with its registered address at Narva mnt 5, 10117 Tallinn, Estonia. These Terms apply to all visitors to our website and all clients who engage our services.

2. Use of Our Website

Permitted Use

You may use our website for lawful purposes only. You agree not to:

Intellectual Property

All content on this website — including text, graphics, logos, images, case studies, and data — is the property of ClinicRoot and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written consent.

3. Our Services

Service Agreements

The provision of ClinicRoot's marketing services is governed by a separate Service Agreement entered into between ClinicRoot and each client. These Terms apply in addition to, and do not replace, any Service Agreement. In the event of conflict, the Service Agreement takes precedence.

No Guarantee of Results

While we are committed to delivering measurable results and stand behind our work, marketing outcomes depend on numerous factors outside our control, including market conditions, competition, clinic operations, and patient behaviour. The performance data and case studies presented on our website represent actual client results but are not guarantees of future performance. Individual results will vary.

Performance Guarantee

Where a performance guarantee is offered as part of a Service Agreement, the specific terms, conditions, and metrics of that guarantee are set out in the relevant Service Agreement. The general statements about performance guarantees on our website are indicative only and do not constitute a binding contractual commitment.

4. Enquiries and Communications

When you submit an enquiry, book a Growth Audit, or otherwise contact us, you consent to us using your contact details to respond to your enquiry and, where you have indicated interest, to send you information about our services. You may opt out of marketing communications at any time.

5. Third-Party Links and Services

Our website may contain links to third-party websites and services. These links are provided for your convenience only. We have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

6. Disclaimers and Limitation of Liability

Website Disclaimer

Our website is provided on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the accuracy, completeness, or reliability of the information on our website. We reserve the right to modify or withdraw the website at any time without notice.

Limitation of Liability

To the fullest extent permitted by law, ClinicRoot shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability to you for any claim arising from these Terms or your use of our website shall not exceed £100.

7. Indemnification

You agree to indemnify and hold harmless ClinicRoot, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of our website.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the updated Terms.

11. Contact

For questions about these Terms, contact us at hq@clinicroot.com.

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